30 days money back?
total-host feels so confident about their services and support teams, that we offer a full 30-day money back guarantee (except the any setup fees)

Our 30 Day money back guarantee is effective with all of our Plans

 Can I transfer existing domain name to total-host?
Yes. A number of our customers have transferred domains to our service. When you place an order by telephone, be sure to specify that you are requesting a transfer and NOT a new domain.

 Can I upgrade from one plan to another?
Yes. You can upgrade anytime (additional setup fees may apply)

 Can I use my account for commercial purposes?
Yes, you can use your account for commercial purposes. The World Wide Web has become one of the most efficient and cost-effective means of making information, products and services available to the users of the internet community.

 Do you accept international orders?
Yes. We are pleased to have customers around the world and we're as close as your computer. If desired, we can host non-US domain name extensions.

 Do you offer dial-up internet access ?
No,You will need local internet access in order to maintain your web site and retrieve email addressed to your site. Providing a specialized service means that we do not have hundreds of modems to maintain enabling us to devote more time to our customers and to the addition of enhancements to the entire site.

 Do you offer web page design services?
Yes. We do offer Web Design Services.

 Does total-host  handle domain registration?
Yes. We will contact InterNIC once your account is activated to request either a new domain name registration or transfer. You do NOT need to submit a registration to InterNIC as this will only delay your request.

 What can I, and what can I not, do with my Webspace?
If you're interested in reselling your Space, please read our Reseller's Page.

 What is Virtual Web Hosting ?
We specialize in Virtual Web Hosting which means that you can find a home for your web site on  web servers and establish a presence on the internet. We can help register your own domain name which will become your unique address on the World Wide Web. Having your own domain name does not suggest that you are renting web space, and, since email can be addressed to your domain (eg. WWW.YOURNAME.COM ) you will not have to announce a new email address if you change internet providers.

 What kind of equipment does total-host use?
Dual Intel Pentium II servers with ultra wide ultra fast SCSI hard drives

 Will I have unlimited access to update my pages?
You have unlimited access via FTP 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure.